Tag: common sense challenged

More TSA Screw Ups

Here is an exercise in futility, which folks deserve more derision and scorn, politicians or TSA officers? All those old jokes about lawyers, much like Jimmy Carter, who everyday thanks the world for Mr. Obama, the TSA has managed to make everyone else stellar in comparison. Here is the TSA’s public enemy number one:

Dr. David Mandy: Special Needs Son Harassed by TSA at Detroit Metropolitan Airport: MyFoxDETROIT.com

Early on I was one of those rubes that defended the TSA. Like meter maidsparking enforcement officers, any and all encounters are usually unpleasant and adversarial, so at the outset, courtesy, decorum, and tact was paramount in making this tolerable. And, as with any jobs involving positions of authority, good judgement and common sense was needed above all other attributes. Sadly, these two ingredients had been lacking in this stew of abuse.

We can all sleep easier tonight knowing that Drew Mandy’s plastic toy hammer is in the trash rather than terrorizing passengers and crew on the plane he and his parents boarded for Walt Disney World.

If you’re looking for someone to thank for depriving a mentally challenged 29-year-old of his much-beloved security blanket, look no further than the Transportation and Security Administration.

Members of this feckless bunch sprung into action at Detroit Metro Airport when they first laid eyes on Mandy, whose parents say has the mental capacity of a 2-year-old. They singled him out for a special pat-down, which makes perverse sense of a sort: Special pat-downs for people with special needs.

Being a law and order kind of guy I understand the need for rules, but in my mind the spirit of the law always trumps the letter of the law, these folks failed miserably in this regard. It stretches credulity to think that these agents would not know after only a few seconds that Drew was mentally challenged. This was reenforced when he had trouble comprehending the yellow line. At this point the normal procedure should have gone right out the window and a more nuanced approach was needed, but this was beyond them. And why the special pat down? The hand swabbing was probably procedural ,every 10th (?) passenger gets this, no big deal and could have been done in a few seconds. But taking the poor kids toy, come on, again, where is the common sense we all hope is inherent in these folks?

The obligatory letter of complaint resulted in the usual tap dance. Funny, but TSA has been around for a very long time, you would think that they would have seen it all by now and had procedural guidelines for all contingencies, but I guess Drew was the first “special needs” passenger they ever saw.

The usual blow off of ,”Thank you so much for your concern, we are constantly changing our procedures to make sure you have the most enjoyable flying experience possible, we will be retraining all of our staff and can assure you that your safety is our main concern…..yada……yada…….yada”.

A uniform does not God make, you pinheads, you have a brain, try using it once and awhile.